Landscapers FAQ's

Q. I am a paving installer how do I get listed on your Traders website?

A. We only list installers who have at least one recommendation from a Simply Paving customer and have used Simply Paving products. If you have installed our products we would be happy to contact your customer and get you listed on our site, just give Lisa a call on 0800 032 6306.

Q. You don't list my country/county or town on your site, why not?

A. If you can't find your area on our search page, it means we don't currently have a trader in your area. We are adding traders all the time so we might have someone we can put you in touch with if you give us a call or may be you could try widening your search area to the next town or county. If one of those traders can't help, they might be able to recommend someone they know in your area.

Q. I am a Simply Paving customer and want to recommend my installer, what should I do?

A. We're delighted that you want to recommend someone! Give us a call and provide their name and contact details and we'll ask them if they would like to be listed on our website.

Q. There are a number of installers in my area listed on your website, can you recommend one of them?

A. No sorry, we're not able to recommend one installer over another. All the installers on our Traders site have a positive recommendation from another Simply Paving customers so you should pick an installer who you are happy with, why not call or meet a number and ask them to quote for your job.

Q. I have a dispute with an installer on your website will you arbitrate?

A. No we do not, we only provide information about installers. We do not recommend them, nor are they affiliated with Simply Paving. If you should have a problem with the installer you should take this up with them. If you need to escalate it you should speak to your local Trading Standards office. Simply Paving will of course remove any trader from the directory if they fail to resolve any customer complaint regarding an installation using our products.